1. How do I place an order?
You can order via the following channels: Telephone: 6250 1112 Email: sales@chillimanis.com.sg Online: www.chillimanis.com.sg After placing your order, our Sales Representatives will get in touch with you to confirm the order.
2. What are your operating hours?
Our operating hours are as follows: Monday to Thursday 9.00am to 7.00pm Friday to Sunday 9.00am to 6.00pm We are located at:1 Enterprise Road, Singapore 629813
3. What are the other charges I need to take note of?
Regular Buffet -10% Service Charge for waste management, labour & equipment set up is applicable. Mini Buffet / Bento –5% Service Charge for packing and packaging is applicable. Other charges include GST and/or charges applicable to services engaged for the event.
4. How far in advance do I have to place my order?
To place an order, we do require a minimum of 3 working days notice (72 hours) for processing. We strongly recommend that you place your orders earlier during peak periods like Chinese New Year and Christmas to avoid disappointment.
5. How can I cancel my order after payment has been made?
In the event you need to cancel your order, please contact us by phone or email. An administrative fee of $100 is applicable for cancellation of orders after payment has been made.
6. I need to cancel my order last minute. What are your cancellation charges?
Cancellation made 1 working day (after 12 noon) prior to event date 50% of the total bill will be charged. Cancellation made on the day of the event 100% of the total bill will be charged..
7. Do you accept any last minute orders?
We provide an SOS Buffet Express service for last minute buffet orders catering for up to 500 pax. Delivery can be done within 3 hours from order confirmation to delivery. Give us a call at 6250 1112 to order right away! *Menu and dishes are subject to availability.
